Help Center

Quick answers about using Meego — the free video chat app that runs in your browser. Pick a topic below, or scroll through everything.

1. Getting started

Meego is a free video chat app that runs entirely in your browser — nothing to install, nothing to sign before your first call.

How do I start my first video chat?

Open meego.live, tap "Say hi now", and allow camera access when your browser asks. You are matched with a real person who is online right now — the whole thing takes about three seconds.

Do I need to download an app?

No. Meego works in any modern browser on your phone or computer. There is nothing in an app store to install and nothing taking up space on your device.

Can I start with text instead of video?

Yes. If you are not ready to show your face, you can begin with text chat and turn your camera on whenever you feel comfortable.

Is Meego free?

Yes. Opening the site, getting matched and talking on a live video call costs nothing — no credit card, no trial countdown, no paywall at the door.

2. Camera & microphone

A quick browser permission is all that stands between you and a face-to-face call.

Why does Meego ask for camera and microphone access?

So your match can see and hear you during the live call. The permission goes to your browser, not to us — you can revoke it at any time in your browser settings.

My camera is not working. What should I check?

First, make sure no other app is using the camera. Then check the browser permission: on most browsers, tap the lock icon in the address bar and set Camera and Microphone to "Allow", then reload the page. On iPhone, also check Settings → Safari → Camera.

Can I switch between front and back camera on my phone?

Yes. During a call, use the camera flip control on screen to switch lenses without hanging up.

3. Matching, skipping & calls

Every match is a live conversation with a real person — never a recording, never a bot.

Who will I be matched with?

Real people who are online at the same moment as you, from every timezone on Earth. Meego pairs you instantly; there is no feed to scroll and no profile to polish first.

What if the match is not for me?

Tap skip and you are instantly connected with the next person — no explanations, no awkward goodbyes. Skipping is a normal part of how Meego works.

How do I report or block someone?

During any call you can report or block in one tap. Reports go to our moderation team for review, and a blocked person can never be matched with you again.

4. Privacy & safety

Nothing about you is tied to an identity unless you choose to sign in.

What does Meego know about me?

Very little by design. Without an account there is no name, email or profile attached to you. When you close the tab, the conversation is gone with it.

Is Meego moderated?

Yes. Calls are watched over by AI moderation plus human review, around the clock, in every timezone. Community guidelines are enforced — abusive behavior gets removed.

Is there an age requirement?

Meego is an 18+ community. If you are under 18, please do not use the service.

How do I stay safe on video chat?

Never share personal details like your address, financial information or passwords on a call. If anyone makes you uncomfortable, skip or report immediately — you always decide who stays on your screen.

5. Account & login

You never need an account to say hi — signing in is only for keeping things across visits.

Do I need an account to use Meego?

No. Your first video chat never waits on a sign-up form. Open the site and talk — that is the default way to use Meego.

What do I get if I sign in?

An optional account lets you keep conversations, settings and preferences across visits and devices. You can sign in with Google in a couple of taps.

How do I delete my account?

If you created an account, you can request deletion from the settings page or by contacting support. Deletion removes your profile and stored conversation history.

6. Troubleshooting

The fixes below solve the vast majority of issues in under a minute.

The video freezes or the call drops. Why?

Live video needs a stable connection. Switch to Wi-Fi or a stronger mobile signal, close other apps using bandwidth, and make sure your browser is up to date. Rejoining is instant — just tap to match again.

Which browsers does Meego support?

Any modern browser: Chrome, Safari, Edge and Firefox on desktop, plus Safari on iPhone and Chrome on Android. Keeping your browser current gives you the best call quality.

The site does not load at all. What now?

Hard-refresh the page (Ctrl/Cmd + Shift + R), clear the browser cache for meego.live, or try a private window. If it still fails, check our status via the contact page below.

7. Contact us

Still stuck? A human reads every message.

How do I contact Meego support?

Use the contact page linked in the footer, and include what you were doing, the device and browser you used, and when the issue happened. Screenshots help us fix things faster.

Still need a hand?

Check the contact page, or review our community guidelines and privacy policy.

Back to saying hi